Privacy Policy
We respect your privacy and handle personal data responsibly.
1. Introduction
This Privacy Policy applies to all users of nobug.com.ua (the «Site»), operated by the entity trading as NoBug («NoBug», «we», «us»). By using the Site you agree to this Policy.
2. Data We Collect
We only collect data that you voluntarily provide:
- Name — when filling in contact or application forms
- Phone number — to communicate about repairs
- Email — to send confirmations and documents
- Telegram handle — for quick communication
- Equipment fault description — to provide service
- Browser technical data (cookies) — for proper Site operation
3. How We Use Your Data
- To contact you regarding your repair or order
- To issue service receipts and work orders
- To send order status notifications
- To improve service quality and Site functionality
- To comply with Ukrainian legislation
4. Data Storage & Security
Data is stored on a secured server located in Ukraine. We apply technical and organisational measures to protect personal data against unauthorised access.
We do not share your personal data with third parties except as required by Ukrainian law.
5. Your Rights
Under the Ukrainian Law «On Personal Data Protection» you have the right to:
- Know what data is stored and for what purpose
- Request correction or deletion of your data
- Withdraw your consent to data processing
- Lodge a complaint with the supervisory authority
To exercise your rights, contact: [email protected]
6. Cookies
The Site uses cookies for functionality and analytics. See our Cookie Policy.
7. Policy Changes
We may update this Policy. The current version is always available on this page with the last update date. Continued use of the Site after changes constitutes acceptance of the updated Policy.